When setting up the Netsuite settings in the DSYNC panel please see the following:
Authorization Account: it’s the account name visible in brackets at your username when you login to netsuite (in our case it’s the TSTDRV1028211 see below example)
Please enter in the email address used to login at www.netsuite.com
Please enter in the password used to login at www.netsuite.com
Authorization Role (numeric):
Please help to note your role is the role id for the ‘Authorization Email’ user. Admin usually defaults to 3. If you are not admin you can check here: https://system.na1.netsuite.com/app/setup/rolelist.nl?whence=. Hovering over the role name reveals the numeric ID of the role.