When adding a New System and choosing Magento 2, it only shows Batch Inventory. It does not show Customers or any other info. What could be the problem?
There will be some mis-configuration on the Magento side. Magento 2 requires our plugin (Extension) to be installed The Magento extension can be downloaded from the system setup wizard or via Magento marketplace - preferred). Once you've installed the plugin, you will need to create an API key in DSYNC account under My Account section. This key then needs to be entered in Magento 2 DSYNC configuration page and the plugin must be enabled. Once that's done, you can add the Magento 2 system onto the DSYNC canvas via the Wizard.